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Building deeper, data-driven relationships between merchants and their best customers
Restaurants
Customer Loyalty
Engineering & Design
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The Four Horsemen of the Restaurant Apocalypse?
The Four Horsemen of the Restaurant Apocalypse?
How lessons from the hotel industry’s response to online travel agencies may enable restaurants to survive in a delivery-heavy future.
Zach Goldstein
Sep 12, 2019
How Oath Pizza Embraced Digital and Turned Delivery Profitable
How Oath Pizza Embraced Digital and Turned Delivery Profitable
This is a case study in how, by capitalizing on a shift to digital, Oath Pizza protected their margins and relationships with customers.
Aaron Newton
Mar 25, 2020
Our “New Normal” — The Future of Work @ Thanx After COVID-19
Our “New Normal” — The Future of Work @ Thanx After COVID-19
Dear Thanxers (Present and Future), here’s how we’re evolving in the ongoing aftermath of a transformational change no one saw coming.
Zach Goldstein
Sep 8, 2020
Why your loyalty program is failing… but can still be fixed
Why your loyalty program is failing… but can still be fixed
A simple race track analogy for understanding the key components of successful customer loyalty
Zach Goldstein
Feb 23, 2016
Latest
Restaurants Are Facing Mass Extinction, But Local Governments Can Save Them
Restaurants Are Facing Mass Extinction, But Local Governments Can Save Them
The economic case for government regulation of third-party delivery fees well-beyond the aftermath of COVID-19
Zach Goldstein
Oct 7, 2020
Elections Matter — Thanx is Committed to Doing Our (Little) Part
Elections Matter — Thanx is Committed to Doing Our (Little) Part
Alongside our restaurant/retail customers (and their teams), we at Thanx are learning first-hand the criticality of our elected officials…
Zach Goldstein
Oct 4, 2020
Advice for Building a Machine Learning Stack at Startup Scale
Advice for Building a Machine Learning Stack at Startup Scale
Machine learning models offer the promise of encoding complex logic into black-box systems, replacing legacy solutions that demand higher…
Manav Kohli
Sep 3, 2019
Rebuilding Our Signup Flow With Gatsby
Rebuilding Our Signup Flow With Gatsby
How we approached building a compact application as a Gatsby hybrid app
Kirby Cool
Aug 1, 2019
How We Learned to Stop Worrying and Scale Production
How We Learned to Stop Worrying and Scale Production
Being a rapidly growing SaaS company, we sometimes encounter performance challenges as we scale. A few months back we saw some degraded…
Adam Ortyl
Jul 26, 2019
How to Process Data with Terraform and Lambda
How to Process Data with Terraform and Lambda
At Thanx, we ingest and process lots of data. Over the past seven years our platform has also grown to support an increasing number of…
Manav Kohli
Feb 14, 2019
Company Culture: What Great Looks Like
Company Culture: What Great Looks Like
What you need to know to build a solid foundation for a great company
Kristopher Osborne
Jun 14, 2018
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